A software download has caused a number of Bush, Goodmans and Grundig Freesat HD receivers to malfunction.
Following the update late Tuesday, internet forum posters have reported problems including freezing receivers, loss of picture or sound, constant rebooting or a loss of satellite signal.
John Edwards, Director of Communication at Harvard Group which owns the Goodmans and Grundig brand said:
‘We are aware that an OAD played out last Tuesday to our Freesat HD zappers has caused a problem with some early units. This is under very active investigation to determine the reason. Helplines have been fully briefed to handle enquiries.’
A further update is expected to appear in the next few days to address the issue.
Oct 19 2009
Freesat software update causes problems Bush, Goodmans and Grundig receivers
Following the update late Tuesday, internet forum posters have reported problems including freezing receivers, loss of picture or sound, constant rebooting or a loss of satellite signal.
John Edwards, Director of Communication at Harvard Group which owns the Goodmans and Grundig brand said:
‘We are aware that an OAD played out last Tuesday to our Freesat HD zappers has caused a problem with some early units. This is under very active investigation to determine the reason. Helplines have been fully briefed to handle enquiries.’
A further update is expected to appear in the next few days to address the issue.
By Expat • UK Media News • Tags: Bush, Freesat, Freesat software update, Goodmans, Grundig